+        <strong><tt>wicker furniture<tt></strong>
<strong><tt>By<tt></strong>
        <strong><tt>Silverliningetc.com</tt></strong>
 <strong><tt>12 New Dorp Lane</tt></strong>
 <strong><tt>Staten Island, NY 10306</tt></strong>
<strong><tt>SILVERLININGETC@OPTONLINE.NET</tt></strong>
PHONE (toll free) 1-866-504-2100
or fax or phone 718-968-9626

 <strong><tt>Low Prices. We just sell for Less.</tt></strong>
WE ACCEPT AMERICAN EXPRESS, DISCOVER CARD, MASTER & VISA CARD.

SHIPPING COSTS

    NOTE:
    DUE TO THE RISE IN FUEL COSTS THESE SHIPPING QUOTES MAY NOT REFLECT SHIPPING COSTS TO YOUR LOCATION. BEFORE A CUSTOMER’S ORDER IS SHIPPED THE CUSTOMER WILL BE NOTIFIED OF THE EXACT SHIPPING COSTS. THE CUSTOMER MUST GIVE THEIR APPROVAL OF THE SHIPPING COST BEFORE THE ORDER IS PROCESSED.

 

Items too big to be shipped by FedEx, UPS etc. must be shipped by a common carrier trucking company. The shipping cost is determined by the amount of the customer’s order.                                                                              

The chart below is how the shipping costs are determined:

Orders up to $500.00 Shipping cost is $120.00
From $501.00 to $1,000.00 Shipping cost is $147.00
From $1,001.00 to $1,500.00 Shipping cost is $185.00
From $1,501.00 to $2,000.00 Shipping cost is $220.00
Over $2,000.00 Shipping cost is 11% of total merchandise order

SHIPPING DAMAGES  

All our products are shipped in perfect condition. We pack each carton carefully to avoid any damages during shipping. Occasionally damages do occur during shipping. We ship with more than one trucking company and each company has their own policy about shipping damages. In general this is the procedure, when you receive your furniture you should inspect the cartons. If a carton is crushed, has holes in it or unusually damaged, ask the delivery driver to wait until you open the box to examine the merchandise. If the item is damaged place it back in the box and have the driver make a note on the bill of lading that this item is being returned because of damage. We will send you a replacement free of charge.
    Some trucking companies require you to inspect all merchandise before you sign the bill of lading. The damage return policy is the same. Place the damage item back in the box and make a note on the bill of lading that the item is being returned because of damage and we will replace it free on charge.
    When you place your order you will receive instructions as to which policy the trucking company delivering your merchandise requires.

REFUND POLICY

    We sell only first quality merchandise. All our products are made by the finest craftsmen using the best quality materials  available. If you aren't satisfied with your ordered merchandise send us an email or call us at 866-504-2100 and we will solve any problem you may have. If we are unable to solve the problem or come to an agreement, to your satisfaction we will then refund your full purchase price. Shipping costs are determined by the trucking company and cannot be refunded.
   

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